Returns & Exchanges
At KaseMe, we want you to love your design as much as we loved creating it. If you're not completely satisfied with your purchase, we offer a seamless 30-day return and exchange window for all our fashion-forward tech accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging to ensure they remain protected during transit and include all original tags.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Ship and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing